ToT - Utopia

ToT is an AI agent assistant.

Through the natural process of language, ToT helps your agents perform their tasks in a more efficient and timely manner by offering your clients personalised solutions in real time.

ToT learns through the continuous analysis of conversations, specialising and adapting itself to your sector.

What can ToT do for you?

Level 1 ticketing: manage, support and automated resolution of level 1 tickets.

Human resources management: agent activity and presence control by means of keyboard, video and sound waves activity tracking.

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