Computer Telephony Integrations (CTI)
The virtual switchboard specially developed for your workflow.
Utopia integrates with your CRM and Helpdesk.
Select your integration:
Salesforce
Connect Utopia to Salesforce with one click.
Make and receive phone calls directly from your Utopia application in Salesforce.
Front
Quickly connect Utopia to Front
Automatically log all incoming calls to the inbox account of your choice.
Zapier
Integrate Utopia with the Zapier automation tool.
Receive notifications about your telephony activity thanks to this work process integration.
Pipedrive
Integrate your telephony with the Pipedrive tool.
Manage your contacts' calls directly from the Pipedrive sales CRM.
Zendesk
Connect Utopia to your customer service software Zendesk.
Link your Zendesk customer service to our telephony solutions.
Intercom
Connect Utopia to Intercom in a simple way.
Integrate all your phone calls with correctly assigned tickets.
Desk
Connect Utopia to the Desk service instantly.
Have all your customers' call information automatically displayed in Desk.
Hubspot
Quickly integrate Utopia with the HubSpot suite.
Call your customers directly from HubSpot thanks to our CTI integration.
Slack
Integrate Utopia with Slack and add new communication possibilities.
Add telephony capabilities to your Slack instant messaging system.
Zoho
Link Utopia to Zoho's full CRM suite.
Record and create records of your business calls directly from Zoho.
Help Scout
Integrate Utopia with your Help Scout customer service tool.
Add value to your Help Scout account with Utopia's telephony functionality.
Freshdesk
Integrate Utopia with the Freshdesk ticket management system.
Turn incoming phone calls into Freshdesk tickets with this integration.
Kustomer
Easily integrate Utopia with the Kustomer conversational system.
Display all previous conversation information for each incoming call you receive.
Gorgias
Integrate telephony solutions into your Gorgias account.
Include a complete telephony system in your automated customer service platform.
Planhat
Connect all your Planhat conversations to Utopia.
Complete your centralised conversation system with advanced telephony functionalities.
Microsoft Dynamics
Complete your Microsoft Dynamics CRM with Utopia solutions.
Improve the efficiency of your telephone agents thanks to this perfect integration in just a few seconds.
PieSync
Integrate your PieSync contact management tool with Utopia.
This integration allows you to link the best telephony solutions with your contact synchronisation.
Re:amaze
Link Re:amaze conversations to Utopia today.
Include Utopia's voice capabilities and improve agent's productivity.
Copper
Connect Utopia and CRM Copper in an instant.
Record calls and quickly access callers's complete information.
Shopify
Integrate Utopia with Shopify ecommerce platform.
Know the status of customer orders while you're on the phone with them.
NoCRM.io
Connect Utopia with noCRM.io sales management software.
Centralise all phone information in a single CRM dashboard.
...and many other compatible integration tools.
COMPUTER TELEPHONY INTEGRATION (CTI) INCREASES YOUR AGENTS' PRODUCTIVITY
Utopia integrates with a large number of tools designed for your CRM and Helpdesk. With a few simple steps you will have all the telephony and switchboard functionalities you need to improve customer satisfaction. You will also increase the productivity of your agents thanks to the centralisation of all your company's management.
